← 04 · IT Retainer

A whole IT team, on call.

Proactive monitoring, fast fixes and a dedicated WhatsApp channel — your outsourced IT department, run by certified engineers who already know your setup. Ongoing, reviewed every month.

What's involved

An IT department, without the headcount

No tickets lost in a queue, no surprises. Here's what the retainer covers.

Proactive, not reactive

We watch your systems and fix the small things before they become the call you make at 6pm on a Friday.

A real human on WhatsApp

A dedicated support channel with engineers who know your environment, usually responding within 2 business hours.

Monthly clarity

A short report each month: what we did, what we caught and what we recommend next.

Hygiene handled

Patching, backups and identity kept current without you chasing it.

Fixed scope What you get

  • Proactive monitoring and alerting
  • Dedicated WhatsApp support channel
  • Patching, backups and identity hygiene
  • Monthly report and roadmap review
  • Priority response on incidents
2 hrs
Typical response
1
Number to call
12 mo
Average partnership
Questions

The retainer, answered

Often that's the best setup. We handle the heavy lifting — cloud, security, escalations — and make your in-house person look good.

No long lock-ins. The retainer is reviewed monthly. If we're not earning it, you can leave.

Free assessment

Make us your IT team.

A 30-minute call, a clear plan, and a fixed go-live date. No obligation.

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